Tips on Getting Digital Inclusion Right
There are lots of good reasons to jump headlong into digital inclusion projects throughout your company. But the bottom line is that making it easy for anyone to do business with you makes it more appealing for everyone to do business with you.
People with special requirements want to work, and employers, especially now in a tight labor market, need them to bring their skills to work. All customers want easier ways to do business with you, and companies that meet the demand rake in bigger profits.
Everybody wins when your business is designed for everybody. The big question, of course, is how to do digital inclusion right? The effort requires more forethought and a greater understanding of special requirements than many realize. It starts with fully comprehending what the terms mean.
For example, an accessible website is not the same as a user-friendly site.